About the job
Florida Window & Door is seeking a skilled and dedicated Field Service Technician specializing in windows and doors. This role involves diagnosing and resolving service issues independently, as well as initiating necessary repairs. This position presents a unique opportunity for career advancement, with the potential to transition into a Quality Control role within the region.
Ideal candidates will possess outstanding customer service skills and demonstrate the ability to represent our company positively in client interactions.
Key Responsibilities:
- Conduct initial inspections and carry out repairs for identified issues during on-site visits; develop and implement solution plans as necessary.
- Identify and report quality concerns related to installation processes.
- Generate comprehensive and timely service reports documenting all work performed.
- Maintain and update field automation systems and databases.
- Follow company protocols and procedures diligently.
- Collaborate effectively with installation teams and assist warehouse operations as required.
Qualifications:
- Must have prior experience as a Service Technician or in window and door installation.
- Exhibit a high level of professionalism and customer service.
- Detail-oriented with a focus on quality and precision.
- Reliable, hardworking, and a team player.
- Bilingual in English and Spanish is a plus.
If you are proficient in all aspects of installation, repair, management, and maintenance related to window and door projects, we highly encourage you to apply!

