About the job
Join New Era Technology, where our commitment to placing people first drives everything we do. As part of a global team comprising over 3,000 professionals, we strive to cultivate a workplace where every individual feels appreciated, empowered, and motivated to grow. Our mission is to securely connect individuals, locations, and information through comprehensive technology solutions on a grand scale.
At New Era, you will immerse yourself in a collaborative culture that emphasizes both your personal and professional growth. Work alongside industry-certified specialists, benefit from continuous training opportunities, and enjoy a competitive benefits package. Guided by our core values of prioritizing people, fostering continuous learning, and thriving through collaboration and inclusion, we empower our employees to deliver outstanding customer service.
If you're eager to make a meaningful impact in a nurturing, growth-focused environment, New Era is the perfect place for you. Apply today and help us shape the future of work—together!
What is the role
We are currently seeking a skilled Systems Engineer with a background working in an IT Systems Integrator or Managed Service Provider environment.
Your role, based in our Newcastle office, will be full-time (38 hours) from Monday to Friday. You will be responsible for providing technical solutions to our clients, which includes problem resolution, product installation, configuration, testing, and service recommendations.
Our front-line team will handle the initial triage, allowing you to focus on servicing clients that align with your professional expertise, ensuring a positive experience for both you and the client.

