About the job
Join Our Team as a Field Customer Service Representative!
At Vozzcom, we pride ourselves on being the leading provider of field retention services for the nation's top cable companies. We are currently looking for dedicated and energetic Field Customer Service Representatives to serve our clients in the Birmingham area, specifically around the 35211 zip code.
This role is ideal for individuals seeking full-time opportunities, with our office open Monday through Saturday. We also offer part-time positions during evenings and weekends to accommodate various schedules.
Bilingual candidates who speak English and Spanish are especially encouraged to apply, but it is not a requirement.
What We Offer:
- Comprehensive paid training program
- Attractive base hourly rate
- Commission and bonus incentives
- Mileage reimbursement for travel
- Overtime opportunities
- Full-time employee benefits include:
- Medical, dental, vision, life, and disability insurance
- Paid Time Off (PTO) program
- 401k plan with company matching
- Part-time employee benefits include:
- Dental, vision, life, and disability insurance
- PTO program
- 401k plan with company matching
- Company-provided uniforms, cellphone, tablet, and necessary supplies.
Key Responsibilities:
- Engage with customers to reconnect their cable services
- Utilize a company-provided tablet and phone to manage daily tasks effectively
- Field Customer Service Representatives are expected to work evenings and Saturdays to maximize customer engagement.
Ideal Candidate Qualifications:
- Must be drug-free and maintain a clean driving record
- Valid auto insurance with your name listed as an insured driver
- Willingness to undergo a background check and obtain client approval
- Self-motivated, friendly, and outgoing personality
- Excellent communication skills
- High energy and a strong desire to succeed
- Attention to detail is crucial.
Are you ready to launch a rewarding and long-term career with us? We appreciate your interest in Vozzcom!
Equal Opportunity Employer
Job Type: Full-time
Pay Range: $750.00 - $1,200.00 per week

