Qualifications
Key Responsibilities:Support customers during the deployment and post-sales process of our products.Assist sales teams with on-site demonstrations for potential clients.Monitor customer robot fleets to ensure optimal operational performance.Identify and troubleshoot issues proactively, providing effective solutions to reduce customer downtime.Document operational data and generate performance reports.Provide constructive feedback to internal teams regarding customer needs and product performance improvements.Qualifications:High school diploma or equivalent; an associate’s degree, technical certification, or relevant experience in mechanical, electrical, or software fields is advantageous.Self-motivated with the ability to work independently and adapt to dynamic environments.Familiarity with mechanical, electrical, or software systems through education or experience.Strong analytical and problem-solving skills in fast-paced settings.Excellent communication skills for effective interaction with customers and team members.Detail-oriented with superior organizational skills to manage multiple projects.Ability to troubleshoot independently and collaboratively.Valid driver’s license and clean driving record; reliable transportation required.Willingness to travel for on-site visits, approximately 20% regional travel.Ability to lift up to 50 lbs and remain on feet for extended periods.Must be able to pass and maintain DOT medical certification.
About the job
Join Slip Robotics, a pioneering robotics company dedicated to advancing large autonomous mobile robots for efficient loading and unloading of semi-trailers. Our mission is to innovate robotic solutions that tackle diverse logistical challenges, and we are actively seeking to expand our talented team.
We are looking for a driven Field Robotics Technician based in the Denton, TX area to play a vital role in the deployment, maintenance, and monitoring of our robotic systems. In this position, you will collaborate closely with customers and our engineering team to ensure the seamless operation of our cutting-edge robotic technology.
About Slip Robotics
Slip Robotics is at the forefront of robotics innovation, focusing on the design and development of advanced autonomous mobile robots. Located in Atlanta, GA, our team is dedicated to creating intelligent robotic solutions that streamline logistics and improve operational efficiency for our clients.