About the job
Join ASM, a leader in semiconductor innovation, where advanced technology meets collaboration.
For over 55 years, ASM has been a pioneer in technological advancements, playing a critical role in innovations such as 5G, cloud computing, AI, and autonomous driving. With a diverse team of over 4,500 professionals from 70 different nationalities, we are committed to diversity, inclusion, and sustainability, striving to make a positive impact on the world. Our development programs are designed to foster your growth and challenge the limits of innovation.
Position: Field Service Engineer
Location: Higashi Hiroshima, Japan
Job Overview:
As a key driver of business success, you will be responsible for the installation, adjustment, and maintenance of equipment within customer clean rooms. Experienced candidates will also engage in process development and improvement initiatives.
Key Responsibilities:
- Strictly adhere to all safety protocols, prioritizing safety and quality.
- Perform the installation, upgrades, and maintenance of semiconductor processing equipment.
- Facilitate efficient and consistent customer support through effective communication (phone, email, in-person).
- Analyze equipment log data and generate reports for customers using MS PowerPoint, MS Word, and MS Excel.
- Maximize tool uptime and ensure effective installation and support for hardware issues.
- Manage new evaluation projects and take responsibility for their success.
Qualifications:
- Over 5 years of experience as a field service engineer in a related industry.
- Strong communication skills to facilitate customer interactions.
- Business-level proficiency in Japanese (JLPT N2 or higher) and proficiency in English (TOEIC score of 600 or above).
Apply today to be part of what’s next.
We create the technology that powers the chips in devices enhancing lives globally. With a forward-thinking approach, we push the limits of innovation and drive the next wave of technological breakthroughs.