About the job
Are you an expert in portfolio accounting eager to enhance the efficiency of investment operations teams through innovative technology? Do you excel at transforming intricate back-office processes like reconciliation, reporting, and client management into scalable solutions that empower teams to perform confidently? If collaborating with Product, Consulting, and Customer teams to ensure high-quality implementations of a modern investment platform excites you, we would love for you to join our innovative team.
As a Field Services Enablement Specialist at Ridgeline, you will act as a subject matter expert in investment operations workflows. Your pivotal role will connect Product and Consulting, guiding implementation teams, standardizing delivery frameworks, and ensuring customer needs drive product enhancements and implementation methodologies. Your contributions will shape how customers engage with Ridgeline’s platform, facilitating faster implementations, enhancing scalability, and ensuring consistent outcomes. In this role, you will utilize advanced technologies—including AI tools like ChatGPT—to streamline documentation, enablement, and operational efficiency across service teams.
At Ridgeline, our work culture is as important as the products we develop. We foster a sense of ownership, prioritize growth over comfort, and value transparent communication. We embrace positive intent, act decisively, and focus on solutions rather than problems. Our team celebrates achievements, learns from challenges, and thrives in a resilient, collaborative, and high-performing environment.
If this resonates with you, we’re excited to meet you!
You must be work authorized in the United States without the need for employer sponsorship.

