About the job
Be a Part of Shaping the Future of Home Robotics
At sunday, we are pioneering the development of personal robots designed to liberate individuals from mundane, repetitive tasks. Our vision is ambitious: to democratize access to versatile robots, allowing households everywhere to reclaim precious time.
Over the past 18 months, we've assembled a skilled team, secured funding, and successfully validated our technology. As we embark on this exciting next phase, we are on the lookout for enthusiastic professionals eager to contribute their expertise to the forefront of robotics innovation. If you're ready to make an impact, we'd love to connect with you.
Role Overview
We are seeking a Fleet Operations Lead to become an integral part of our Data Operations team and oversee the management of our rapidly expanding fleet of hardware.
In this pivotal role, you will collaborate closely with Hardware Engineering, Software Engineering, Support Staff, and most importantly, our team of over 500 memory developers. Your leadership will be critical in ensuring these developers have the necessary hardware to deliver high-quality data to our models. As our memory development team is projected to double in the next four months, the need for robust and scalable deployment processes has never been more crucial.
Key Responsibilities
Oversee the management of our hardware fleet.
Lead the deployment of specialized data collection kits (wearable gloves).
Maintain day-to-day relationships with our fulfillment partners to ensure data trainers are equipped with the right tools.
Supervise a team of deployment associates.
Manage hardware replacements and returns, including logistics and shipping coordination, and assist data trainers with props as needed.
Enhance existing deployment processes in collaboration with the Data Operations team.
Document solutions for common hardware issues.
Work alongside the support team and Hardware Engineering to document common hardware challenges and devise solutions.
Provide process support to Hardware Engineering for tracking device wear and tear.
What You Will Bring
Proactive approach to ensuring our data trainers receive equipment and replacements swiftly, minimizing downtime.
Effective communication skills to guide our data trainers through equipment usage.

