About the job
HockeyStack is at the forefront of transforming enterprise revenue management by developing a robust agent infrastructure. Our innovative data architecture is uniquely designed to maintain causality throughout the entire revenue stack, analyzing every interaction and signal in sequence.
Leveraging this solid foundation, we've introduced Nex-lm, a specialized AI engine that translates natural language into clear, deterministic workflows for agents. This enables our platform to extract a company's revenue blueprint from its data, convert it into repeatable automations, and implement them across sales, marketing, and customer success consistently and at scale.
Unlike conventional dashboard tools with AI features, we are creating the operational backbone that eliminates human bottlenecks within enterprise revenue organizations. This is a pioneering category, and we aim to lead it.
Having successfully raised over $50M from notable investors including Bessemer Venture Partners, General Catalyst, and Y Combinator, we are well-positioned for rapid growth.
Since our launch in late 2023, we've achieved 8-figures in ARR and currently process over 60 TB of revenue data each month. We proudly serve some of the largest B2B companies globally, such as Microsoft, Harvey, New Relic, and Collibra.
Your Mission
We are seeking a Forward Deployed Consultant to act as a strategic liaison between our clients and internal teams. This role focuses on relationship-building and advisory support, enabling you to collaborate closely with customers to thoroughly understand their business challenges, convert those challenges into actionable projects, and ensure that we deliver tangible, measurable value over time. Think of it as an internal consulting team embedded within a high-growth SaaS environment.
What You’ll Do
Foster deep, ongoing relationships with clients to comprehend their evolving business challenges, objectives, and go-to-market strategies.
Convert customer challenges into clearly defined internal projects by collaborating with Product, Engineering, and Data teams to drive resolutions.
Serve as the strategic advocate for customers internally, ensuring their needs influence our roadmap and priorities.
Craft and deliver recommendations to customer stakeholders, framing insights in terms of business outcomes and value realization.
Identify opportunities for improvements and efficiencies, continuously enhancing the customer experience.