About the job
About Smartcat
Smartcat is revolutionizing the future of work by merging human expertise with digital teammates, enabling significant productivity improvements ranging from 10x to 1000x for top enterprises worldwide.
We are pioneers in a novel sector known as Agentic AI, empowering businesses to create high-performing hybrid workforces that integrate both human talent and AI agents. These AI agents are not mere assistants; they are trained digital team members that learn from your most effective personnel, content, and strategic objectives—ready to contribute immediately.
Our platform integrates generative AI, human-in-the-loop workflows, and an evolving Enterprise Skill Graph that perpetually enhances itself. Whether you're launching products globally, onboarding new staff, translating educational content, or aligning legal teams across different regions, Smartcat transforms knowledge into actionable strategies and scales operations effectively.
With over 1,000 companies, including 20% of the Fortune 500, relying on Smartcat for their global business needs—ensuring instant, accurate, and multilingual communication—we are a rapidly expanding Series C company with 130% year-over-year growth. We are keen to invest in individuals who are eager to shape the future of work alongside us.
Join us in unlocking global capabilities, one human and AI team at a time.
Forward Deployed Engineering Mission
As a Forward Deployed Engineer (FDE) within Smartcat’s Go-To-Market organization, you will take ownership of technical success throughout the entire customer journey—from pre-sales workflow exploration to implementation, adoption, and growth. FDEs are critical to driving Annual Recurring Revenue (ARR) by delivering measurable outcomes and crafting AI-driven workflows that boost Agent Platform adoption, enhance multilingual quality, and optimize long-term customer value. You will collaborate closely with Sales, Customer Experience, Product, and Engineering teams to convert business objectives into effective solutions (integrations, prompts, and AI agents), facilitate go-live processes, and extract customer insights to influence product development and roadmap priorities for our largest clients.
Role Overview
The Forward Deployed Engineer at Smartcat represents a senior, client-facing technical delivery position accountable for converting business objectives into operational AI-enhanced localization workflows—ensuring these workflows yield measurable results.
This role is not limited to back-office implementation. You will be the primary point of contact and trusted advisor for our largest clients, responsible for their success.
This is a proactive, outcome-oriented position demanding advanced technical proficiency, strong execution skills, and the ability to foster customer relationships effectively.

