About the job
About Decagon
Decagon stands at the forefront of conversational AI, enabling brands to deliver exceptional concierge-level customer experiences. Our innovative technology empowers industry leaders such as Avis Budget Group, Block’s Cash App, Square, Chime, Oura Health, and Hunter Douglas to deploy AI-driven agents that facilitate personalized and fulfilling interactions across voice, chat, email, SMS, and numerous other channels.
At Decagon, we envision a future where customer experiences evolve from mundane support tickets and hold music to swift resolutions, enriching conversations, and stronger relationships. We are proud to be supported by premier investors who share our vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, among others.
As an in-office organization, we thrive on a collective commitment to excellence and speed. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — guide our daily operations and foster team growth.
About the Role:
We invite aspiring founders to join Decagon's Founder's Office. This dynamic and impact-driven team of Founder Associates collaborates closely with our Founders and Executives to scale the business and establish the framework of a leading AI enterprise. You will play a pivotal role in addressing our most critical strategic and operational challenges as we expand. Your responsibilities will include driving strategic initiatives, identifying improvement opportunities, building efficient processes, and ensuring successful execution.

