About the job
Join us as a Freelance Customer Experience Evaluator in the Premium Automotive Sector.
At CXG, a global leader in customer experience, you will have the opportunity to collaborate with prestigious brands such as Genesis, Maserati, Jaguar, Bentley, and many more. Our mission is to enhance luxury brands' customer experiences through real evaluations and insights.
We are expanding our network of collaborators in Italy and are seeking reliable, detail-oriented individuals who are available for customer experience evaluations at automotive dealerships and retail locations.
This freelance, project-based role offers structured and compensated assignments based on your geographical location. You can engage consistently or occasionally, depending on your availability.
Your Role
As a Freelance Customer Experience Evaluator, you will assess actual customer experiences and provide structured feedback through our digital platform. Each assignment is clearly defined and typically requires about 20–30 minutes, making this role ideal for students, young professionals, or anyone seeking a flexible opportunity compatible with other commitments.
Responsibilities
- Select assignments based on your availability and location.
- Observe every detail: evaluate the atmosphere, service level, digital and in-store interactions, follow-up communications, and the entire customer journey.
- Provide honest and detailed feedback through brief questionnaires.
Why Collaborate with CXG
- Freelance, project-based collaboration with flexible hours.
- Compensated activities (details provided for each assignment).
- Opportunity to connect with luxury brands and international settings.
Selection Process
- Application through this platform.
- Brief screening.
- Access to available projects in your area.

