About the job
Join a global community dedicated to enhancing the experiences of the world’s most prestigious luxury brands! CXG, a leading customer experience agency serving premium and luxury brands, is seeking Customer Experience Evaluators who are existing customers of luxury brands.
As a Freelance Evaluator for Luxury Brands, you will have the opportunity to conduct multiple evaluations each month and provide your invaluable feedback through a questionnaire. Your assignments will be as diverse as our luxury clientele and industries, including high fashion, jewelry, cosmetics, luxury watches, automobiles, and more. Your evaluations may involve visiting a physical store, returning a purchase, making an online purchase, or scheduling an appointment with a store.
Please note: Candidates must not have worked for luxury retail brands to maintain the integrity and objectivity of the evaluations.
Your feedback can significantly influence brand strategies and help shape the direction of a brand, making this a unique opportunity for you to have a meaningful impact in the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes in both settings.
Provide objective feedback on your experiences.
Select missions that align with your profile and interests.
Complete questionnaires after each evaluation.
Meet all project objectives and special requirements of the luxury brand you represent.
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on our website live.cxg.com and you will receive an email with your credentials.
Log into our platform and tell us more about yourself. Once completed, our team will verify your profile and reach out to you.
Check the 'welcome package' and pass the General Certification.
Now you are ready! You can browse and apply for missions that interest you.
About CXG:
CXG is a global customer experience agency that serves premium and luxury brands. With 12 offices around the world, we can cater to 70 countries. We are a team of over 220 customer experience specialists and a network of more than 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com.
Enjoy the flexibility of working through our mobile app, where you can browse and apply for missions, complete certifications, submit surveys, and more, all while on the go.
Contact us for more information!

