About the job
Transform your love for luxury into a rewarding career. Delve into the realm of elite brands and leave your mark in the sectors of fashion, beauty, jewelry, or automotive. Join CXG, the premier global authority in customer experience, and collaborate with esteemed brands such as Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and many more.
Role Overview:
As a luxury brand evaluator, you will immerse yourself in the luxurious experience, discreetly assessing customer interactions and providing invaluable feedback that aids brands in enhancing their offerings. Your responsibilities will include visiting retail locations, making online purchases, and evaluating product returns, all contributing to the evolution of luxury service.
• Flexibility - Each in-store visit lasts around 20 minutes, allowing you to handle multiple assignments at your convenience.
• Abundant Opportunities - Engage in numerous missions each month, collaborating with some of the world's most prestigious brands.
Our Esteemed Luxury Partners:
Fashion & Couture
• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
• Guerlain, Sephora, L’Oréal, Givenchy
Automotive
• Bentley, Jaguar, Genesis, Maserati, Vespa
Your Responsibilities:
1. Select your missions - Choose assignments that align with your interests and profile.
2. Evaluate luxury experiences - Interact with sales associates in-store or online from the comfort of your home.
3. Observe meticulously - Assess the ambiance, service quality, and overall customer journey.
4. Provide candid feedback - Utilize our platform to document your insights through surveys.
Role Benefits:
• Collaborate with iconic brands across various sectors.
• Flexible projects tailored to your preferences.
• Compensation for your time and insights, with potential reimbursement for purchases.
• A user-friendly platform for managing missions and feedback.
How to Become a Part of the CXG Community:
1. Register: Sign up at live.cxg.com and verify your email.
2. Complete your profile: Fill in your details completely to get verified.
3. Get certified: Pass the General Certification to access missions.
4. Apply for missions: Discover assignments with brands that inspire you.
5. Begin evaluating: Start making a significant impact in the luxury market.
Compensation Structure:
• Non-Purchase Evaluations: Earn a fee based on the complexity of the mission.
• Purchase-Based Evaluations: Reimbursement for approved items as outlined in the mission brief.

