About the job
Become a vital part of a global network dedicated to enhancing the experiences of the world’s most luxurious brands! CXG, a premier customer experience agency specializing in high-end and luxury brands, is on the lookout for passionate Customer Experience Evaluators who are already customers of luxury brands.
As a Freelance Luxury Brand Evaluator, you’ll have the flexibility to conduct multiple evaluations each month, offering your insights through a detailed questionnaire. Your assignments will span a broad array of luxury sectors including fashion, fine jewelry, cosmetics, luxury watches, and high-end automobiles. Evaluations may require you to visit stores, return purchases, shop online, or schedule appointments with luxury retailers.
Important Note: To maintain the integrity and objectivity of our evaluations, applicants must not have previous employment with luxury retail brands.
Your valuable feedback can significantly influence brand strategies and contribute to shaping the luxury market landscape.
Key Responsibilities:
- Conduct discreet assessments of your preferred luxury brands both in-store and online.
- Provide unbiased feedback on your experiences.
- Select assignments that match your interests and profile.
- Complete surveys following each evaluation.
- Adhere to all project objectives and specific requirements set by the luxury brands we represent.
How to Apply:
If you’re ready to join our team as an evaluator, follow these straightforward steps:
- Register at live.cxg.com to receive your login credentials via email.
- Log in to our platform and share more about yourself. Our team will verify your information and reach out to you.
- Review the ‘welcome package’ and complete the general certification.
- Congratulations! You’ll now be eligible for assignments and can browse and apply for opportunities that catch your interest.
About CXG:
CXG is a global leader in customer experience management for premium and luxury brands, operating 12 offices worldwide and serving over 70 countries. Our dedicated team consists of over 220 customer experience professionals, supported by a network of more than 80,000 evaluators globally. Discover more about our mission and offerings at www.cxg.com.
Experience the convenience of working through our mobile app, where you can search for missions, complete certifications, submit surveys, and much more—all from your device.
Contact us for additional information!

