Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
RequirementsFluency in both French and English, in written and verbal forms. Please specify your nationality and native language in your CV and/or Cover Letter.Prior experience in customer support, especially within logistics or supply chain management is preferred.Outstanding communication and interpersonal skills.Strong problem-solving skills and meticulous attention to detail.A customer-focused approach, aiming to provide exceptional service.Ability to handle multiple tasks in a fast-paced environment.Familiarity with logistics software and CRM systems is advantageous.
About the job
Join Mercier Consultancy as we seek a dedicated French-Speaking Customer Support Representative for our Logistics Department in the vibrant city of Athens, Greece! In this pivotal position, you will be the primary point of contact for our French-speaking clients, expertly addressing their inquiries related to logistics and transportation.
If you have a passion for logistics and are committed to delivering exceptional customer service, we encourage you to apply and become an integral part of our dynamic team in an exhilarating work environment!
Key Responsibilities
Engage with customers in French through phone, email, and chat to resolve inquiries.
Assist clients with questions on shipping, tracking, and logistics processes.
Accurately document customer interactions in our CRM system.
Work collaboratively with internal teams to resolve customer issues.
Provide timely updates and information about shipments and delivery schedules.
Collect customer feedback to drive process improvements.
Participate in training sessions to deepen your understanding of logistics services.
About Mercier Consultancy
Mercier Consultancy is a forward-thinking organization specializing in logistics and consultancy services. We pride ourselves on our commitment to excellence and our supportive work environment that fosters professional growth.
French-Speaking Customer Support Representative in Logistics
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
RequirementsFluency in both French and English, in written and verbal forms. Please specify your nationality and native language in your CV and/or Cover Letter.Prior experience in customer support, especially within logistics or supply chain management is preferred.Outstanding communication and interpersonal skills.Strong problem-solving skills and meticulous attention to detail.A customer-focused approach, aiming to provide exceptional service.Ability to handle multiple tasks in a fast-paced environment.Familiarity with logistics software and CRM systems is advantageous.
About the job
Join Mercier Consultancy as we seek a dedicated French-Speaking Customer Support Representative for our Logistics Department in the vibrant city of Athens, Greece! In this pivotal position, you will be the primary point of contact for our French-speaking clients, expertly addressing their inquiries related to logistics and transportation.
If you have a passion for logistics and are committed to delivering exceptional customer service, we encourage you to apply and become an integral part of our dynamic team in an exhilarating work environment!
Key Responsibilities
Engage with customers in French through phone, email, and chat to resolve inquiries.
Assist clients with questions on shipping, tracking, and logistics processes.
Accurately document customer interactions in our CRM system.
Work collaboratively with internal teams to resolve customer issues.
Provide timely updates and information about shipments and delivery schedules.
Collect customer feedback to drive process improvements.
Participate in training sessions to deepen your understanding of logistics services.
About Mercier Consultancy
Mercier Consultancy is a forward-thinking organization specializing in logistics and consultancy services. We pride ourselves on our commitment to excellence and our supportive work environment that fosters professional growth.