About the job
Your Role
As a Front Desk Associate at Flagship Bike Tours Amsterdam, you will be the first point of contact for our guests and an essential part of our daily operations. This position combines hospitality, multitasking, and hands-on work on the floor with administrative tasks behind the computer. You will not only handle paperwork and phone calls but also actively assist in ensuring tours run smoothly—from checking guests in and out to preparing bikes and supporting the guiding team. You will create a warm welcome, maintain oversight, and respond swiftly to any issues that arise.
Practical Information
Location: Amsterdam
Employment Type: Part-time (8–40 hours per week, flexible availability)
Start Date: March 2026
Working Hours: Days and weekends
Your Responsibilities
As a Front Desk Associate, you will ensure a professional, energetic, and welcoming start for every tour. Your tasks will include:
Checking guests in and out;
Warmly welcoming guests;
Assisting in the launch and return of tours;
Ensuring tours depart on time;
Preparing bikes;
Combining hands-on tasks with front desk/computer work;
Maintaining communication with the guiding team;
Troubleshooting and taking proactive actions when necessary.
What We Offer
Flexible working hours;
Opportunity to combine this role with positions as a Host or Skipper at Flagship Amsterdam;
Work in a young, close-knit, and international team;
Opportunity to obtain your boating license;
Career advancement opportunities, such as office roles;
Discounts on boat tours and private boat rentals;
Legendary company outings and parties;

