About the job
What a typical day looks like...
- You will meticulously review and process reservations, ensuring every booking is accurately recorded in our system.
- Anticipating the needs of our guests, you will check upcoming arrivals, identify special requests, and prepare our team accordingly.
- It's essential to monitor credit cards and guarantees to ensure bookings are properly secured.
- Handling administrative tasks in the Front Office and Reservations, you will work in a structured, efficient manner with exceptional attention to detail.
- You will keep track of our TrustYou reviews and online platforms, assisting in managing guest feedback.
- During peak times at the reception desk, you will lend your support operationally at the Front Office, engaging directly with our guests.

