About the job
- Gain a deep understanding of our products and their operational processes from the end-user perspective.
- Familiarize yourself with the overall codebase structure and engineering technology stack.
- Identify and resolve initial bugs while enhancing existing product features.
- Collaborate closely with product and design teams to define feature scopes and delivery timelines.
- Create dashboards to monitor quantitative metrics regarding feature performance and success rates.
- Engage with our community of assistants to address bugs and other challenges.
- Participate in user research initiatives to cultivate empathy with our users.
- Contribute to brainstorming sessions to evaluate features and contribute to the broader product roadmap.
- Lead the execution of large-scale projects that significantly impact the product.
- Address pain points in the developer experience to improve productivity.
- Assess and implement necessary measures to enhance performance and reliability.
- React promptly to production incidents and extract lessons learned to avert future occurrences.
- Collaborate across all organizational functions, including operations, customer success, and marketing, to facilitate efficient product delivery.

