About the job
The Environmental Services Technician II embodies the mission, vision, and values of Northwestern Medicine. This role adheres to the organization's Code of Ethics, Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory standards.
This position requires working hours from 7:00 AM to 5:30 PM, including every other weekend.
Hear from our staff about their experiences in this department by visiting: Northwestern Medicine Staff Insights
Key Responsibilities:
- Perform daily cleaning and maintenance of patient rooms, offices, public areas, treatment rooms, and other assigned spaces, which includes collecting and disposing of trash, changing bed linens, and sanitizing surfaces.
- Adhere to policies and procedures regarding patient isolation and contact precautions when needed.
- Restock paper products and supplies in designated areas as necessary.
- Maintain cleaning carts and equipment in proper working order, storing them in designated areas.
- Ensure workplace safety by using wet floor signs, personal protective equipment (PPE), and not leaving supplies unattended.
- Employ cleaning chemicals and equipment safely and effectively, using appropriate chemicals diluted at the correct ratios and stored in labeled containers.
- Notify supervisors of any equipment needing repairs and report safety hazards to management.
- Communicate proactively with supervisors regarding any issues that arise, including the inability to complete tasks as scheduled.
- Foster and maintain positive interpersonal relationships with hospital staff while ensuring patient confidentiality.
- Demonstrate the ability to communicate effectively with the diverse customer base.
- Utilize organizational resources efficiently and manage work schedules to complete tasks on time.
- Contribute to continuous improvement initiatives to enhance services and operations.
- Present a friendly, professional demeanor and appearance to all patients and visitors.
- Provide accurate information and timely updates to patients and customers, addressing any inquiries or concerns.