About the job
Join our dynamic team at UNTUCKit as a Full-Time Keyholder at our Chicago location. We are seeking a driven leader who excels in a fast-paced retail environment and actively contributes to success on the sales floor. This position is perfect for a passionate individual who can transform foot traffic into sales, enhance customer experiences, and motivate a team to surpass their targets.
If you thrive on building client relationships, coaching your team to success, and creating impactful brand moments during every customer interaction, we would love to meet you!
Key Responsibilities
Sales Leadership & Client Engagement
- Demonstrate exceptional sales performance by leading from the front and achieving both individual and team sales goals.
- Engage customers proactively, assess their needs, and provide tailored styling solutions.
- Foster and maintain strong relationships with clients through effective clienteling and follow-ups.
- Identify cross-selling and upselling opportunities to enhance each transaction.
- Utilize your product knowledge to communicate value effectively and drive sales conversions.
Sales Floor Management
- Inspire and motivate team members to adopt high-performance selling behaviors.
- Cultivate a vibrant, energetic, and results-driven sales culture.
- Provide real-time coaching to enhance team members' selling techniques and client engagement.
- Implement UNTUCKit University training and facilitate daily performance discussions.
Operational Excellence
- Oversee store opening and closing procedures with a focus on accountability for results and standards.
- Maintain an inviting, visually appealing sales environment.
- Ensure stockroom organization is conducive to selling efficiency.
- Track KPIs and provide insights based on customer feedback and sales trends.

