About the job
As a Full-Time Retail Sales Associate at PetSmart, you will immerse yourself in a vibrant culture where pet care and customer service intersect beautifully. Our commitment to pets extends to our associates, ensuring a fulfilling work environment that fosters growth and authenticity.
Your Role:
As a Retail Sales Associate (Pet Associate), you will engage with pet parents and their beloved animals, delivering exceptional experiences aligned with our core values. You will also maintain store cleanliness and uphold pet safety standards while caring for the pets within our store.
Key Responsibilities:
- Enhance the pet parent experience through in-person and online interactions.
- Provide friendly greetings and support to pet parents throughout the store.
- Prepare online orders for seamless in-store pickup.
- Care for store-owned pets, ensuring their well-being through feeding, cleaning, and habitat maintenance.
- Keep the store immaculate and organized to meet cleanliness standards.
- Assist with pricing updates and promotional displays.
- Merchandise and recommend pet products and services.
- Administer medications to pets as instructed by veterinarians.
- Promote events like adoption weekends and charity initiatives.
- Ensure safety for associates, pets, and customers alike.
- Take immediate action for any sick or injured pets.
- Assist in various store areas as needed.
- Contribute to our culture of belonging and recognition.

