About the job
Position: Full-Time Retail Sales Associate
Your Journey at PetSmart
At PetSmart, our passion extends beyond just pets; it encompasses our incredible team as well. We are driven by values rooted in unconditional love, a lesson we learn from our furry companions, and a commitment to unity. We believe that when our associates thrive, they can offer unbeatable care for our beloved animals and create a joyful work environment that embraces their authentic selves.
Why Choose Us?
- Weekly pay
- Exclusive discounts and perks for associates
- Comprehensive health benefits including medical, dental, and vision
- 401k retirement plan
- Tuition reimbursement for career advancement
- Clear career progression paths
- Opportunities for personal and professional development
Position Summary
The Retail Sales Associate at PetSmart is dedicated to engaging with pet parents and their pets, delivering exceptional experiences while embodying the company's vision, mission, and values. This role also includes responsibilities related to store cleanliness, maintenance, and ensuring the health and safety of pets in our care.
Key Responsibilities
- Enhance the pet parent experience through in-person, phone, and online interactions.
- Welcome pet parents and address their inquiries throughout the store.
- Prepare online orders for in-store pickup and ensure a seamless experience.
- Care for store-owned pets, including feeding, watering, and maintaining clean habitats.
- Uphold store cleanliness standards.
- Assist with weekly price adjustments and monthly promotions.
- Organize and display new products according to sales floor plans.
- Ensure product availability and presentation meets standards.
- Advise and sell merchandise, services, and live pets.
- Administer medications to store-owned pets as prescribed by veterinarians.
- Promote special events like adoption weekends and community charity events.
- Maintain a safe environment for associates, pets, and pet parents.
- Act swiftly in response to sick or injured pets, including transportation to a veterinarian.
- Assist in various store areas as needed, with additional duties as assigned.
- Contribute to our culture of belonging and recognition.

