About the job
Join Our Team as a Full-Time Server!
At Fairmont Pittsburgh, we pride ourselves on delivering exceptional hospitality in a luxury environment. As a Full-Time Server, you will play a key role in creating a welcoming atmosphere for our guests at fl.2.
Your Responsibilities Include:
- Providing a warm and inviting experience for all guests.
- Demonstrating knowledge of beverages and menu items, including preparation methods and garnishes.
- Adhering to all safety and sanitation standards while handling food and beverages.
- Following outlet policies, procedures, and service standards, including cash handling and responsible alcohol service.
- Timely service of all assigned tables, addressing guest inquiries and dietary restrictions.
- Managing guest recoveries and addressing any concerns or feedback.
- Setting up and breaking down service stations as required.
- Completing side work and performing opening/closing duties.
- Assisting guests with inquiries to enhance their dining experience.
- Reviewing daily reports, including arrivals, VIPs, and groups in-house.
- Consistently providing friendly, professional, and engaging service.
- Performing other duties as assigned.

