About the job
Are you passionate about delivering exceptional customer experiences? Do you have a knack for leading and developing your team to reach their full potential? If so, this General Manager position at Rhodes Convenience Stores might be the perfect fit for you!
Your role will involve:
- Creating a welcoming environment where every customer feels valued and appreciated.
- Leading and mentoring your team to be the best they can be, fostering personal and professional growth.
- Applying your knowledge of leadership, training, and performance management to drive results.
- Adapting quickly to changing situations while performing multiple tasks efficiently.
- Utilizing skills such as active listening, effective communication, critical thinking, and problem-solving to enhance overall operations.
- Collaborating with your team to achieve shared goals and objectives.
- Embracing challenges and providing constructive feedback to promote a culture of improvement.
As a General Manager, you will be responsible for:
- Upholding our culture statement and core values in every decision.
- Responding promptly and professionally to guest feedback and participating in promotional activities.
- Staying informed about product information and current promotions.
- Maintaining company appearance standards through diligent daily and weekly tasks.
- Overseeing cash handling processes and ensuring adherence to company policies.
- Ensuring product quality by adhering to restaurant guidelines.
- Assisting in merchandise processing and replenishment.
- Adhering to all company policies and procedures.
- Encouraging guests to purchase promotional items and upsell when appropriate.
- Practicing good safety skills and reporting any incidents immediately.
- Being flexible and willing to assist with additional tasks as needed.