Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Entry Level
Qualifications
Requirements for the Customer Support Advisor: High School Diploma or equivalent education; Fluent/native proficiency in German; Strong command of English (C1 level); Typing speed: 20 words per minute; Exceptional active listening skills; Proven problem-solving abilities; Effective troubleshooting skills.
About the job
Cross Border Talents is seeking enthusiastic German-speaking professionals to join a leading hospitality brand in the vibrant tourism sector of Greece. Are you ready to embrace a new adventure abroad?
Your Role as a Customer Support Advisor:
Manage and document customer inquiries via dedicated phone lines, ensuring a high level of service;
Accurately log consumer feedback and inquiries in our customer service database;
Effectively resolve client complaints in accordance with our established escalation policy;
Respond to support calls and emails promptly, ensuring all interactions are recorded appropriately within agreed service level agreements (SLAs);
Troubleshoot customer issues using open-ended questions, support documents, and training resources;
Provide solutions and guidance for common inquiries and issues.
About Cross Border Talents
At Cross Border Talents, we connect talented individuals with exciting job opportunities. Our focus on community and diversity fosters a dynamic workplace that encourages personal and professional growth.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Entry Level
Qualifications
Requirements for the Customer Support Advisor: High School Diploma or equivalent education; Fluent/native proficiency in German; Strong command of English (C1 level); Typing speed: 20 words per minute; Exceptional active listening skills; Proven problem-solving abilities; Effective troubleshooting skills.
About the job
Cross Border Talents is seeking enthusiastic German-speaking professionals to join a leading hospitality brand in the vibrant tourism sector of Greece. Are you ready to embrace a new adventure abroad?
Your Role as a Customer Support Advisor:
Manage and document customer inquiries via dedicated phone lines, ensuring a high level of service;
Accurately log consumer feedback and inquiries in our customer service database;
Effectively resolve client complaints in accordance with our established escalation policy;
Respond to support calls and emails promptly, ensuring all interactions are recorded appropriately within agreed service level agreements (SLAs);
Troubleshoot customer issues using open-ended questions, support documents, and training resources;
Provide solutions and guidance for common inquiries and issues.
About Cross Border Talents
At Cross Border Talents, we connect talented individuals with exciting job opportunities. Our focus on community and diversity fosters a dynamic workplace that encourages personal and professional growth.