About the job
Join Cross Border Talents as a German Customer Support Agent (Fully Remote in Turkey)
As a valued member of our team, you will play a crucial role in delivering exceptional customer service, working with renowned brands from around the globe.
Your Responsibilities:
- Handle incoming calls and customer inquiries with professionalism;
- Provide empathic support and timely resolutions to customer service issues;
- Ensure accurate data entry of customer inquiries and feedback in our database;
- Utilize open-ended questions and system training to troubleshoot effectively;
- Offer solutions and recommendations for frequently asked questions.

