About the job
Are you a fluent German speaker eager to embark on a rewarding career in the vibrant city of Lisbon?
We are seeking motivated Junior Social Media Content Moderators to join our dynamic team and kick-start their journey in Digital Marketing and Online Advertising.
Key Responsibilities:
- Deliver exceptional B2B support to small and medium-sized enterprises via chat, email, and phone channels.
- Advise B2B clients on strategies for optimizing their online advertising efforts.
- Facilitate pre and post-sales assistance for all self-service products.
- Provide effective solutions to common B2B challenges and respond to frequently asked questions.
- Maintain high customer satisfaction and engage in proactive problem-solving.
- Identify emerging trends and address issues faced by multiple SMB clients.
- Convey valuable customer insights and feedback from B2B clients to our engineering team.
Qualifications:
- Native or proficient German language skills (C2 level).
- Advanced English language proficiency, both written and spoken.
- Excellent communication skills with a knack for phone conversations, attentive listening, and superior writing abilities.
- A strong desire to learn and grow, coupled with an investigative mindset and problem-solving skills.
- Experience with online advertising products and familiarity with social media platforms is a plus.
- Must possess EU citizenship.
- Local candidates or those willing to relocate to Lisbon, Portugal are encouraged to apply.
Benefits:
- Attractive salary package (1,300€ gross excluding accommodation or 1,000€ gross including accommodation and expenses).
- Performance-based bonuses.
- Comprehensive training and professional development opportunities.
- Clear pathways for career advancement.
- A multicultural and modern work environment.
- Sports and recreational activities.
- Fully covered relocation package for candidates moving from abroad!
If you are located outside of Portugal, we offer a relocation package that includes:
- Flight ticket to Portugal.
- Taxi fare from the airport to your hotel.
- Hotel accommodation for your arrival.
Please note: Only CVs submitted in English will be considered.

