About the job
About Us
SharkNinja is a pioneering global product design and technology firm, renowned for its extensive portfolio of highly-rated lifestyle solutions that enrich the lives of consumers in homes across the globe. Driven by our trusted global brands, Shark and Ninja, we have a solid history of introducing disruptive innovations and continuously developing consumer-centric products that have led to substantial growth and increased market share. Our headquarters is in Needham, Massachusetts, and we employ over 4,100 associates, with our products available through major retailers and online platforms worldwide.
Location: Hybrid role based in London or Leeds (3 days in the office)
ABOUT THE ROLE
As the Global AI-Enhanced Quality Manager, you will be at the forefront of redefining quality standards at SharkNinja. You will spearhead the implementation of global QA protocols across both human and AI-assisted channels, ensuring we provide empathetic, consistent, and high-quality consumer experiences worldwide. You will revolutionize our quality assessment methods by transitioning from traditional sampling to intelligent, AI-driven evaluation, all while upholding our core philosophy of Hear It, Feel It, Fix It. Collaboration with the Technology team will be essential to guide the evolution of our tools, as well as working closely with regional leaders to ensure global strategies are effectively aligned with local nuances.
HERE’S WHAT YOU’LL DO
- Lead the development and execution of global QA strategies.
- Implement AI-driven quality assessments to enhance consumer experiences.
- Collaborate with cross-functional teams to align quality standards globally.
- Foster a culture of continuous improvement within the quality assurance framework.