Qualifications
A university degree in a relevant field such as Computer Science or Human Resources;Demonstrated experience in a similar role focused on Operations Support or System Implementation;Proficiency with SuccessFactors, Oracle, Workday, or Cornerstone;Familiarity with the Microsoft Office 365 suite;Fluent in English (approximately 95% of the role involves English communication);Ability to work and collaborate effectively in a hybrid environment;A strong interest in digital tools and functionalities;Capable of adjusting communication styles to suit different audiences;A passion for continuous learning and self-development;Highly responsible and organized;Attention to detail is essential.
About the job
The position of Global HR Systems Specialist - Learning (SAP SuccessFactors & SABA) is a vital role within our Global HR Services – HR Systems Operations team. This position plays a key role in driving continuous improvement and operational excellence for SuccessFactors (Learning) and SABA.
In this role, you will actively contribute to shaping and executing the continuous improvement roadmap and initiatives in collaboration with the Global Process Owner, the community, and diverse stakeholders.
Your responsibilities will include:
- Overseeing and managing defined support processes to ensure compliance with service level agreements (incident management, user requests, standard change requests);
- Developing, maintaining, and continuously enhancing processes through effective knowledge management and training concepts across digital solutions;
- Conducting regular data quality reviews and audits;
- Managing tasks and processes within a complex organizational framework while engaging with various stakeholders;
- Establishing and refining quality assurance and testing methods related to the system, including active participation in testing during releases and change management, and ensuring effective communication with relevant stakeholders;
- Participating in global projects and providing support during the rollout and implementation of process and system changes/improvements, focusing on the adaptation of Operations and Continuous Improvement Standards;
- Collaborating closely with project managers and the system business owner throughout all project phases (e.g., Project Management & Continuous Improvement).
About Continental
Continental is a forward-thinking technology company dedicated to developing innovative technologies and services that promote sustainable, connected mobility for individuals and the transportation of goods. Established in 1871, Continental provides safe, efficient, intelligent, and affordable solutions for vehicles, machinery, traffic, and logistics. In 2024, the company achieved sales of €39.7 billion and currently employs around 190,000 individuals across 55 countries.The Tires group sector enhances mobility through safer, smarter, and more sustainable solutions. Our premium portfolio includes tires for cars, trucks, buses, two-wheeled vehicles, and specialty applications, along with smart solutions and services for fleets and tire retailers. With over 150 years of excellence, Continental stands as one of the world's leading tire manufacturers, generating €13.9 billion in sales within the Tires group sector in fiscal 2024, employing more than 57,000 people globally and operating 20 production facilities and 16 development centers.
