Qualifications
Responsibilities:Lead and expand our fulfillment team, including hiring, training, and performance management.Oversee daily fulfillment operations, ensuring accuracy and efficiency in picking, packing, and shipping.Participate in picking, packing, and shipping orders as necessary.Monitor and report on key performance indicators (KPIs).Optimize workflows, warehouse layout, and staffing schedules to enhance efficiency.Identify and implement process improvements.Manage inventory control and supply management.Collaborate cross-functionally with Customer Service, Quality Control, Inventory Planning, and Manufacturing teams.Coordinate international shipments with teams in Germany and Australia.Perform other tasks as required.Basic Qualifications:Exceptional written and verbal communication skills in English.Must be at least 18 years of age.Valid driver's license is required.Authorization to work in the United States is mandatory.Basic math skills (addition, subtraction, multiplication, and division).Physical ability to stand for extended periods.Capability to navigate shelves and other objects.Full use of hands and fingers for task performance.Flexibility to work various shifts, including weekends and holidays.
About the job
About Lily and Fox:
Lily and Fox is a dynamic and rapidly expanding direct-to-consumer beauty brand renowned for offering the most extensive collection of nail wraps globally. We efficiently ship millions of orders to customers across the globe utilizing platforms like Shopify, Shipstation, and our unique proprietary tools. Our mission is to make beauty accessible and affordable, setting ourselves apart with unmatched quality, diversity, and cost-effectiveness of our products. We take pride in leading the evolution of the nail industry.
Position Overview:
We are in search of a Global Operations Manager who will adeptly manage today's operations while strategically preparing for the future. You will have complete ownership of the pick/pack/ship processes, lead the fulfillment team, and directly contribute to picking and packing as necessary. Additionally, you will coordinate our international shipments ensuring every order departs our facility accurately, punctually, and cost-effectively. Your role will involve identifying operational bottlenecks and re-engineering processes to accommodate our growth. You will confidently lead your team as we advance on-site manufacturing to launch our next generation of industry-leading products.
This is a full-time, on-site position.
About Lily and Fox
Lily and Fox is an innovative beauty brand recognized for its extensive variety of nail wraps. Committed to affordability without compromising quality, we continuously push the boundaries of the beauty industry, serving millions of satisfied customers worldwide.