About the job
Transforming Learning Through AI.
At Docebo, we leverage artificial intelligence to revolutionize workplace learning. As a leading AI-driven learning platform, we empower organizations to design, deliver, and manage training seamlessly in one centralized solution. Our commitment goes beyond mere functionality; we aim to accelerate team performance, enhance efficiency, and prioritize impactful work. With our smart, time-saving tools, we personalize learning experiences, streamline processes, and transform training from a mere formality into a powerful asset. The outcome? Enhanced learner experiences and tangible business results.
We are at the forefront of reshaping the educational landscape with a dynamic team that embraces innovation and challenges the conventional. If you’re passionate about utilizing AI to enhance real-world work experiences, you’ll thrive among us. Our values, embodied in the Docebo Heart, guide our daily operations: trust by default, assume positive intent, and cultivate diverse perspectives.
Are you ready to make an impact? Join over 900 Docebians globally and help us redefine the future of learning, because the journey of learning never ends.
About the Role:
The Global Vice President of Professional Services is the foremost leader tasked with establishing the vision, strategy, and execution of Professional Services at Docebo. This pivotal role encompasses ownership of the global services operating model and leading a multi-regional team through transformation, scalability, and complexity.
This executive will supervise Regional Vice Presidents (North America and EMEA), a Services Sales organization, and a Global PMO. Additionally, this leader will significantly influence the development of Docebo’s partner ecosystem. The Global VP of Professional Services is accountable for not just delivery excellence, but also for client retention, user adoption, operational efficiency, and profitability, positioning Professional Services as a strategic growth and value-creation engine for the organization.
Key Responsibilities
Craft and implement a long-term vision and operational framework for Professional Services in a rapidly evolving SaaS landscape.
Align services strategy with newly integrated product capabilities, ensuring that delivery models adapt to product intricacies.
Guide the global implementation and service delivery across regions...

