Qualifications
Key Responsibilities:Manage the platform portfolio, including Agentic AI, by defining and executing the product roadmap in alignment with company strategy and customer needs.Collaborate with Engineering and Data teams to enhance services that manage large-scale AI workloads.Translate complex data patterns into actionable business insights and KPIs for stakeholders.Mentor your team to maximize their impact and effectiveness.Work closely with Go-to-Market (GTM) and customer teams to enhance customer value.Qualifications:Bachelor’s degree in Computer Science, Engineering, or a related technical field.6-8 years of experience in product management.Strong interpersonal skills with a focus on customer engagement, especially with enterprise clients.A keen curiosity coupled with a strong bias for action.
About the job
Join Level AI as a Group Product Manager and play a pivotal role in shaping our AI-driven customer experience platform. Located in Noida, India, this hybrid position requires you to be present in the office 2-3 days a week.
Founded in 2019 and backed by premier investors, Level AI is a rapidly growing Series C startup based in Mountain View, California. Our innovative platform harnesses the power of advanced technologies, including Large Language Models, to derive actionable insights from customer interactions. These insights enhance visibility, streamline resolutions, and personalize user experiences at scale.
In this critical role, you will oversee the development of the systems that drive Level AI’s product suite, including the Agentic AI Platform. You will focus on creating scalable platform capabilities, ensuring product stability, and empowering internal teams.
About Level AI
Level AI is at the forefront of transforming customer experiences through AI technology. Our commitment to innovation and excellence has positioned us as a leader in the industry. We pride ourselves on building a collaborative and inclusive environment where creativity thrives and every team member can contribute to our mission.