About the job
The Role
Join Quartermaster AI as the Head of Global Operations and Delivery, where you will spearhead the international deployment of the Smartmast network. In this pivotal role, you will orchestrate our expansion strategy, seamlessly integrating field operations, logistics, launches, and partnerships with our fleet providers.
Your expertise will guide us through the entire deployment process, from the initial market entry logistics to the final mile of delivery. Collaborating with multifaceted teams, you will navigate technical and regulatory landscapes while ensuring our operations are calibrated to meet both current and future project demands.
Key Responsibilities
1. Global Launch & Market Expansion
Launch Readiness: Direct the scoping and execution of Smartmast product launches across new international markets, working alongside Analytics to optimize deployment schedules based on vessel availability.
Vendor Ecosystem: Cultivate and manage a robust network of global third-party vendors and installation partners, ensuring we have the necessary resources to scale effectively.
Requirement Discovery: Collaborate with teams in Growth, Analytics, and Mission Success to identify and adapt to customer needs and regulatory requirements in new markets ahead of deployments.
2. Field Operations & Network Deployment
Lead Field Teams: Oversee field personnel to guarantee safe, timely, and high-quality installation and maintenance of the Smartmast network.
Site Management: Coordinate deployment scheduling and execution on vessels and offshore assets, working closely with vessel captains and port authorities.
Maintenance Protocols: Implement and uphold strict maintenance schedules to maximize network uptime and ensure sensor reliability.
3. Logistics & Hardware Fulfillment
Sensor Shipment Management: Supervise the complete shipment process of sensors and hardware, ensuring compliance with customer specifications and delivery timelines.

