About the job
As an Assistant Manager at Hollister Co., you will play a pivotal role that seamlessly integrates business strategy, operational efficiency, creativity, and effective people management. Your primary responsibility will be to drive sales performance by analyzing sales data and delivering exceptional customer service. You will oversee the daily operations of the store, including opening and closing procedures, while enhancing store efficiency across all processes. Your creative flair will shine through in floorset updates, styling suggestions, and in-depth product knowledge.
In addition to operational responsibilities, you will be a leader in talent development, handling everything from recruitment to training, engagement, and professional growth. We expect our Assistant Managers to bring their best selves to work every day, embodying our commitment to a promote-from-within philosophy. This position offers a pathway to future leadership within our store organization.
Key Responsibilities:
- Enhance Customer Experience
- Drive Sales Growth
- Manage Omni-Channel Fulfillment
- Supervise Store Presentation and Sales Floor
- Oversee Store and Stockroom Operations
- Handle Staffing, Scheduling, and Payroll
- Facilitate Training and Development
- Communicate Effectively
- Ensure Asset Protection