Key Responsibilities:Prepare a daily reservation list and allocate tables effectively to meet outlet needs.Provide exceptional service, welcoming guests and managing expectations while adhering to health and safety regulations and brand standards.Handle guest inquiries and feedback promptly and courteously, especially during peak times, while maintaining a positive demeanor.Possess in-depth knowledge of the menu and retail offerings to promote and upsell items effectively.Ensure cleanliness and organization of the workspace, maintaining high standards of personal hygiene.Relay special requests from guests to the food and beverage team to cater to specific dietary needs and preferences.Complete allocated tasks during shifts and provide comprehensive handovers, focusing on continuous improvement.Support back-of-house preparations when necessary, fostering teamwork and communication.Adhere to all health and safety regulations, hotel policies, and standard operating procedures, encouraging team compliance.Participate in all training sessions and team meetings to further enhance service quality.
About the job
Join the vibrant team at W Costa Navarino, located in the stunning Messinia region of southwest Peloponnese, known for its unspoiled natural beauty. Our resort is a part of an upscale collection featuring four luxurious 5-star hotels, including The Romanos and The Westin Resort at Navarino Dunes, alongside newcomers like Mandarin Oriental at Navarino Bay. As we expand our portfolio with additional premium properties in Messinia and Athens, we invite you to be part of our journey.
W Costa Navarino is an adults-only haven offering 226 stylish rooms, two-bedroom suites, and three-bedroom villas complete with private infinity pools, all boasting breathtaking views of the Ionian Sea. Enjoy our state-of-the-art facilities, including The Watersports Center and The Away Spa, complemented by the new Navarino Agora, an open marketplace with diverse dining options and entertainment.
We are currently seeking a dedicated Host / Hostess to enhance our guest experience. In this role, you will be the first point of contact for our guests, warmly welcoming them and ensuring their satisfaction throughout their visit. Your responsibilities will include managing reservations, addressing inquiries, and performing essential opening and closing tasks to uphold our high service standards.
About W Costa Navarino
Costa Navarino is a premier destination in Greece, set in one of the Mediterranean's most beautiful landscapes, offering an exceptional blend of luxury, recreation, and relaxation. With a focus on sustainability and authenticity, we provide guests with unforgettable experiences that celebrate the rich culture and heritage of Messinia. Our expanding portfolio promises to elevate the travel experience with further luxury accommodations and amenities.
This job posting is no longer active and is not accepting applications.
Host / Hostess at W Costa Navarino | Pilos, Greece
Key Responsibilities:Prepare a daily reservation list and allocate tables effectively to meet outlet needs.Provide exceptional service, welcoming guests and managing expectations while adhering to health and safety regulations and brand standards.Handle guest inquiries and feedback promptly and courteously, especially during peak times, while maintaining a positive demeanor.Possess in-depth knowledge of the menu and retail offerings to promote and upsell items effectively.Ensure cleanliness and organization of the workspace, maintaining high standards of personal hygiene.Relay special requests from guests to the food and beverage team to cater to specific dietary needs and preferences.Complete allocated tasks during shifts and provide comprehensive handovers, focusing on continuous improvement.Support back-of-house preparations when necessary, fostering teamwork and communication.Adhere to all health and safety regulations, hotel policies, and standard operating procedures, encouraging team compliance.Participate in all training sessions and team meetings to further enhance service quality.
About the job
Join the vibrant team at W Costa Navarino, located in the stunning Messinia region of southwest Peloponnese, known for its unspoiled natural beauty. Our resort is a part of an upscale collection featuring four luxurious 5-star hotels, including The Romanos and The Westin Resort at Navarino Dunes, alongside newcomers like Mandarin Oriental at Navarino Bay. As we expand our portfolio with additional premium properties in Messinia and Athens, we invite you to be part of our journey.
W Costa Navarino is an adults-only haven offering 226 stylish rooms, two-bedroom suites, and three-bedroom villas complete with private infinity pools, all boasting breathtaking views of the Ionian Sea. Enjoy our state-of-the-art facilities, including The Watersports Center and The Away Spa, complemented by the new Navarino Agora, an open marketplace with diverse dining options and entertainment.
We are currently seeking a dedicated Host / Hostess to enhance our guest experience. In this role, you will be the first point of contact for our guests, warmly welcoming them and ensuring their satisfaction throughout their visit. Your responsibilities will include managing reservations, addressing inquiries, and performing essential opening and closing tasks to uphold our high service standards.
About W Costa Navarino
Costa Navarino is a premier destination in Greece, set in one of the Mediterranean's most beautiful landscapes, offering an exceptional blend of luxury, recreation, and relaxation. With a focus on sustainability and authenticity, we provide guests with unforgettable experiences that celebrate the rich culture and heritage of Messinia. Our expanding portfolio promises to elevate the travel experience with further luxury accommodations and amenities.