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Experience Level
Entry Level
Qualifications
Requirements:Fluency in Hungarian (native speaker);Proficient in English (B2 level);Typing speed of at least 25 words per minute;Availability for rotating shifts;Strong computer skills;Previous experience in customer interaction is an advantage;Excellent communication skills;Strong listening and empathy skills;Effective time management abilities;Team-oriented with a flexible approach.
About the job
Are you enthusiastic about customer support and technology? Join us at one of the leading BPO companies in Lisbon! Our client is a renowned global leader and one of the largest employers in Portugal.
Your role as a Customer Support Agent involves providing outstanding service to customers while collaborating with prestigious brands worldwide.
Your Responsibilities as a Customer Support Agent:
Handle inbound calls and address customer inquiries.
Resolve customer service issues promptly and with empathy.
Maintain accurate records of customer inquiries and feedback in the database.
Utilize open-ended questions, support documents, and training to troubleshoot effectively.
Provide recommendations for common issues and frequently asked questions.
About Cross Border Talents
Join a dynamic team at Cross Border Talents, a leading BPO company known for its commitment to excellence and customer satisfaction in the heart of Lisbon, Portugal.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Entry Level
Qualifications
Requirements:Fluency in Hungarian (native speaker);Proficient in English (B2 level);Typing speed of at least 25 words per minute;Availability for rotating shifts;Strong computer skills;Previous experience in customer interaction is an advantage;Excellent communication skills;Strong listening and empathy skills;Effective time management abilities;Team-oriented with a flexible approach.
About the job
Are you enthusiastic about customer support and technology? Join us at one of the leading BPO companies in Lisbon! Our client is a renowned global leader and one of the largest employers in Portugal.
Your role as a Customer Support Agent involves providing outstanding service to customers while collaborating with prestigious brands worldwide.
Your Responsibilities as a Customer Support Agent:
Handle inbound calls and address customer inquiries.
Resolve customer service issues promptly and with empathy.
Maintain accurate records of customer inquiries and feedback in the database.
Utilize open-ended questions, support documents, and training to troubleshoot effectively.
Provide recommendations for common issues and frequently asked questions.
About Cross Border Talents
Join a dynamic team at Cross Border Talents, a leading BPO company known for its commitment to excellence and customer satisfaction in the heart of Lisbon, Portugal.