About the job
About Us
HighLevel is a cutting-edge, AI-driven, all-in-one white-label sales and marketing platform designed to empower agencies, entrepreneurs, and businesses to enhance their digital footprint and foster growth. Proudly serving a robust and expanding community of over 2 million businesses, including agencies, consultants, and companies across various sectors, HighLevel equips users with comprehensive tools to capture, nurture, and convert new leads into loyal customers. By mid-2025, our platform will have processed over 4 billion API hits and managed more than 2.5 billion message events daily, handling over 470 terabytes of data across five databases, operating a network of over 250 microservices, and supporting more than 1 million hostnames.
Our People
With a diverse team of over 1,500 members spread across more than 15 countries, we thrive in a global, remote-first work environment. Our mission extends beyond software; we are building a vibrant global community rooted in creativity, collaboration, and meaningful impact. We take pride in fostering a culture where innovation flourishes, ideas are embraced, and individuals are valued, no matter where they call home.
Our Impact
As of mid-2025, our platform facilitates over 1.5 billion messages, generates over 200 million leads, and enables over 20 million conversations for more than 2 million businesses we support each month. Behind these impressive statistics are real people driving their businesses forward, engaging with customers, and making a significant impact - and we are proud to play a role in that journey.
Who You Are:
As an Implementation Advisor, your primary responsibility will be to establish yourself as a subject matter expert in leveraging software technology for business growth. You will utilize your knowledge of business process and change management alongside software technologies to implement best practices and ensure successful adoption of HighLevel software. This includes creating detailed onboarding playbooks and developing strong relationships with customers to understand their business needs and align them with our solutions.