About the job
Join CreatorIQ, the premier operating system for creator-driven growth, trusted by over 1,300 global brands and agencies. We're on a mission to humanize business and amplify human impact. At CreatorIQ, we value intentionality, excellence, collaboration, and kindness in our daily operations. Our commitment to our employees has earned us accolades such as one of the best companies to work for by BuiltIn LA and NY, and recognition as a Fastest-Growing Company in North America by Deloitte Technology Fast 500™ for four consecutive years. We have also been honored in IDC MarketScape and The Forrester New Wave™ for our leadership in influencer marketing solutions. Our flexible work model promotes both in-person collaboration and remote innovation, adapting to diverse work styles.
We are excited to welcome innovative and passionate individuals to our team. Together, let's revolutionize the industry!
As an Implementation Manager, you will:
- Oversee the entire onboarding and implementation process for new CreatorIQ customers, ensuring a seamless transition and providing a premium customer experience.
- Customize the CreatorIQ platform configuration to align with each customer's package and requirements.
- Act as a trusted expert on the platform, offering personalized training tailored to customer workflows and success criteria, empowering them to effectively adopt and scale their use of CreatorIQ.
- Collaborate with Sales and Customer Success teams to align customer objectives, manage expectations, and ensure an effective implementation process leading to long-term success.
- Utilize CreatorIQ’s implementation methodologies and best practices, applying your judgment to enhance the onboarding experience.

