About the job
At FourKites, we tackle intricate challenges that have significant real-world implications. From delivering critical medical supplies for Cardinal Health to ensuring the timely arrival of groceries for Walmart, our platform empowers customers to manage global supply chains with efficiency, agility, and sustainability.
We invite you to be part of a team of inquisitive problem solvers who embrace diversity, lead with empathy, and prioritize inclusivity.
As the Implementation Manager, you will spearhead enterprise transformations for Global 1000 firms by implementing our cutting-edge Order Visibility and Inventory Visibility solutions. You will act as a strategic orchestrator, merging in-depth functional consultation with robust project management to guarantee the successful deployment of solutions throughout the entire order and inventory lifecycle.
Impact: Each implementation you oversee will enhance end-to-end supply chain visibility for major enterprises, enabling proactive disruption management, inventory optimization, and cost reduction. You will help dismantle silos among OMS, WMS, TMS, and YMS systems, creating a unified view of order information.
Key Responsibilities:
- Lead the end-to-end implementation of FourKites' Order Visibility and Inventory Visibility solutions, managing intricate integrations with customer ERP systems such as SAP, Oracle, JDA/Blue Yonder, and Manhattan.
- Design and deliver solutions that offer comprehensive visibility into the entire order lifecycle, ensuring inventory visibility with SKU-level detail and stockout prevention, automated exception identification, root cause analysis of supply chain inefficiencies, and 30-day risk forecasting for inventory-constrained orders.
- Guide thorough data mapping and integration validation, ensuring the precise flow of order status, inventory levels, delivery information, and exception data.
- Provide expertise on order-to-shipment matching logic, order-to-delivery mapping, and inventory-to-order linkage to ensure complete visibility throughout the supply chain.
- Lead discovery and requirements gathering sessions to comprehend customer order management processes, inventory control methods, warehouse operations, and supply chain challenges.
- Develop comprehensive solution designs (blueprints) that include custom order status mapping, risk configurations, inventory thresholds, KPI dashboards, and integration architecture with ERP, OMS, WMS, TMS, and YMS systems.