About the job
Aspire Software is actively seeking an Implementation Specialist to become a vital part of our dynamic team in Lebanon.
About Aspire Software: We are a leading entity in the software industry, managing a diverse portfolio of wholly owned software companies that deliver mission-critical solutions across various sectors. By implementing industry best practices, we provide a swift integration process and operate a decentralized model, positioning us as a hub for rapid growth through reinvestment in our portfolio.
Role Overview: This hands-on position is tailored for a detail-oriented professional with a strong technical inclination. You will thrive in an environment where data management, structured processes, and continuous operational improvements are key. As the main point of contact, you will oversee the execution of client onboarding and address ongoing data requests.
Key Responsibilities:
- Lead the comprehensive onboarding process for new clients, covering data intake, system configuration, and validation.
- Transform, validate, and manage client data in various formats (CSV, Excel, GIS, etc.).
- Execute scripts and queries for data loading, updating, and troubleshooting in Oracle and MySQL databases.
- Quickly investigate and resolve data-related issues, discrepancies, and client inquiries.
- Collaborate with cross-functional teams including Engineering, Product, and Customer Success to facilitate smooth onboarding and issue resolution.
- Maintain detailed, accurate, and updated documentation of onboarding processes, client configurations, and data structures.
- Identify and proactively implement improvements in onboarding workflows.
- Perform routine data maintenance tasks with precision and consistency.
- Support ongoing client needs concerning data updates, corrections, and system changes.

