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Experience Level
Experience
Qualifications
We are looking for candidates with 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO environment. Key qualifications include:Proven ability to close calls effectively.Excellent English communication skills.Experience troubleshooting technical issues related to computers, printers, broadband, routers, and emails, including Mac and iOS devices.Strong problem-solving skills to provide accurate resolutions to customer issues.Willingness to work flexible night shifts.
About the job
Join our dynamic team as an Inbound Sales Agent where you will handle incoming calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing problems and recommending the best solutions tailored to each customer’s needs, along with selling technical support plans and relevant software.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a premier provider of online technical support services, catering to consumers and small businesses across a diverse range of computing and communication devices and software. Utilizing our proprietary Digital Service Cloud technology, we deliver exceptional support services to millions of customers worldwide, available on demand.
Inbound Sales Agent for Top International BPO (UK/US Shift)
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
We are looking for candidates with 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO environment. Key qualifications include:Proven ability to close calls effectively.Excellent English communication skills.Experience troubleshooting technical issues related to computers, printers, broadband, routers, and emails, including Mac and iOS devices.Strong problem-solving skills to provide accurate resolutions to customer issues.Willingness to work flexible night shifts.
About the job
Join our dynamic team as an Inbound Sales Agent where you will handle incoming calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing problems and recommending the best solutions tailored to each customer’s needs, along with selling technical support plans and relevant software.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a premier provider of online technical support services, catering to consumers and small businesses across a diverse range of computing and communication devices and software. Utilizing our proprietary Digital Service Cloud technology, we deliver exceptional support services to millions of customers worldwide, available on demand.