Qualifications
The ideal candidate should possess:Excellent communication skills in English (both verbal and written).Prior experience in sales or customer support is preferred but not mandatory.Strong problem-solving skills and a customer-oriented mindset.Able to work in a fast-paced environment with a focus on achieving sales targets.Basic computer skills and familiarity with CRM software.
About the job
Join our dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Sales & Support Representative, where you will play a crucial role in delivering exceptional customer service and driving sales for our U.S. clients. This position offers an exciting opportunity to engage with customers, understand their needs, and provide effective solutions.
As a representative, you will handle inbound calls, assist customers with inquiries, and promote our services to ensure customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and following up to resolve issues efficiently.
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading international BPO based in Kolkata, India. We specialize in providing high-quality customer support and sales solutions to clients across the globe. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in the outsourcing industry.