About the job
Join Adeeba E-Services Pvt Ltd as an Inbound Technical Support Executive and be the first point of contact for our valued customers. You will provide exceptional support and troubleshooting assistance for various technical issues, ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle inbound support calls from customers, addressing technical inquiries and providing effective solutions.
- Diagnose and resolve technical issues related to our products and services.
- Document interactions with customers in the CRM system for future reference.
- Collaborate with the technical team to escalate complex issues as necessary.

