About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist. In this role, you will be the first point of contact for customers seeking technical assistance. Your expertise and problem-solving skills will help them navigate issues and ensure a seamless experience with our products and services.
Key responsibilities include:
- Responding to customer inquiries via phone and email
- Diagnosing and resolving technical issues promptly
- Providing clear and concise information to customers
- Documenting interactions in our customer relationship management system

