About the job
Pay range: $18 - $20 hourly
About Us
ADESA, a subsidiary of Carvana, operates over 50 locations nationwide. Our expansive auto auctions, some covering up to 200 acres, offer a diverse range of vehicle services such as repair, reconditioning, and auction remarketing. Our extensive inventory spans hundreds of thousands of vehicles, catering to both retail and commercial needs across North America.
We foster a collaborative culture that emphasizes teamwork and support. Our industry is dynamic, competitive, and filled with passionate professionals who love what they do. We’re thrilled about our future! As an industry leader, ADESA is undergoing significant expansion, with substantial investments in facilities, sales growth, and an increasing inventory of vehicles. Join us on this exciting journey! Get a sneak peek into life at ADESA!
Job Summary: The Inside Sales Representative will report to the General Sales Manager (GSM) or designated Manager, acting as a vital partner in fostering customer relationships to enhance our auction business. This role involves developing and maintaining connections with various clients, including individual dealers, dealer groups, and institutional accounts, to drive auction sales.
Responsibilities include but are not limited to:
- Delivering Exceptional Customer Service:
- Ensure prompt and courteous attention to customers through calls, emails, and messages.
- Address customer complaints amicably and inform management of serious issues.
- Maintain professionalism in appearance and work environment, greeting customers promptly.
- Coordinate hotel and flight reservations with the local transportation department.
- Sales and Auction Day Responsibilities:
- Engage daily with dealers to solicit new buying and selling business via phone and internet, discussing inventory needs and upcoming promotions.
- Maintain relationships with current clients and serve as a liaison for external partners.