Qualifications
Key ResponsibilitiesAct as the main contact for all inquiries related to your assigned accounts or territories.Create and nurture long-term, positive relationships with clients.Ensure timely and effective delivery of products and services aligned with client needs and company goals.Maintain in-depth knowledge of accounts and key contacts within your territory.Regularly update and manage customer data within the CRM system.Achieve or surpass assigned revenue targets.Conduct a minimum of 30 outbound calls daily to engage clients and prospects.Design and distribute targeted email campaigns and promotional messages weekly or biweekly.Respond to customer emails within one hour or less.Professionally manage inbound customer calls and inquiries.Become a subject matter expert on our products, pricing, and decoration techniques.Proactively provide recommendations to customers for products and projects.Prepare and deliver virtual product presentations tailored to client needs.Follow up on all leads, opportunities, sample requests, and ongoing projects.
About the job
About Our Company
Founded in 1993, talentsam is a leading provider of customized gifts and promotional products catering to the North American and global advertising specialty markets. We are proud to have received a Silver Sustainability Rating from EcoVadis and were honored as one of the 'Greatest Companies to Work For' by PPAI in 2024. With a diverse selection of over 3,000 top-notch products, we continuously reshape the promotional products industry through innovative solutions and unparalleled customer support.
Position Overview
We are on the lookout for a driven and customer-oriented Inside Sales Representative to become part of our dynamic team. In this critical role, you will be the primary point of contact for our clients, responsible for fostering robust client relationships, managing accounts, and ensuring their satisfaction. Your efforts will directly contribute to driving sales growth within your designated territory.