About the job
Join NineStar Connect as a dynamic Installation & Repair Technician and play a pivotal role in keeping Central Indiana connected. In this rewarding position, you will be responsible for the installation and maintenance of vital broadband, security, and voice services for both residential and commercial clients. This is a Bargaining Unit position that offers ongoing training and ample opportunities for professional growth.
Key Responsibilities:
- Install and repair broadband, security, and voice services along with access control and wireless systems for customers.
- Utilize fiber and copper infrastructure to establish and maintain systems, conduct equipment tests, and program devices.
- Diagnose and troubleshoot service disruptions, wiring issues, and faulty equipment efficiently.
- Educate customers on the newly installed services and provide them with necessary training.
- Document service activities, including work orders, reports, billing, and timesheets accurately.
- Ensure a well-maintained service vehicle and proper use of company tools and equipment.
- Participate in an on-call rotation for emergency repairs and services.
- Operate company vehicles, including bucket trucks, adhering to safety protocols.

