Recommended experience in a clinical, hospital, or medical environment, or significant experience in high-end hospitality with an international clientele.Excellent organizational and prioritization skills.Strong sense of service and human relations.Strong interpersonal skills in a multicultural context.Able to work in a team while demonstrating autonomy and responsibility.Professional proficiency in French and English; any additional language is an advantage.We offer a central role within a prestigious international medical environment, a professional and stimulating working atmosphere, as well as attractive salary conditions, including a competitive salary.
About the job
Oversee the comprehensive journey of international patients, from initial contact to discharge.
Organize and schedule medical appointments, examinations, and stays (outpatient or inpatient).
Welcome international patients, present the clinic, and provide on-site follow-up.
Act as the central liaison between patients, medical teams, administrative staff, and hospitality services.
Manage administrative aspects of patient files, including document updates, quotes, and service offers, in coordination with relevant internal departments.
Maintain ongoing and professional communication with patients and international intermediaries (agencies, consulates, embassies).
Contribute to the retention and growth of the international patient clientele.
About Swiss Medical Network
Genolier Patient Services is seeking an International Patient Coordinator to strengthen its team based at the Genolier Clinic in Vaud.As a recognized leader in international medical tourism in Switzerland for over 25 years, Genolier Patient Services relies on a network of top private clinics, over 2,300 physicians, and 80 medical specialties. The organization supports a demanding international patient base by offering comprehensive, structured, and personalized care pathways in an environment of excellence.As an International Patient Coordinator, you will play a central role at the heart of the patient journey. You will be the primary contact for patients and internal teams, ensuring smooth and coordinated medical stays from initial contact to discharge. This position requires diligence, a service-oriented mindset, and exceptional coordination skills in an international context.
This job posting is no longer active and is not accepting applications.
Recommended experience in a clinical, hospital, or medical environment, or significant experience in high-end hospitality with an international clientele.Excellent organizational and prioritization skills.Strong sense of service and human relations.Strong interpersonal skills in a multicultural context.Able to work in a team while demonstrating autonomy and responsibility.Professional proficiency in French and English; any additional language is an advantage.We offer a central role within a prestigious international medical environment, a professional and stimulating working atmosphere, as well as attractive salary conditions, including a competitive salary.
About the job
Oversee the comprehensive journey of international patients, from initial contact to discharge.
Organize and schedule medical appointments, examinations, and stays (outpatient or inpatient).
Welcome international patients, present the clinic, and provide on-site follow-up.
Act as the central liaison between patients, medical teams, administrative staff, and hospitality services.
Manage administrative aspects of patient files, including document updates, quotes, and service offers, in coordination with relevant internal departments.
Maintain ongoing and professional communication with patients and international intermediaries (agencies, consulates, embassies).
Contribute to the retention and growth of the international patient clientele.
About Swiss Medical Network
Genolier Patient Services is seeking an International Patient Coordinator to strengthen its team based at the Genolier Clinic in Vaud.As a recognized leader in international medical tourism in Switzerland for over 25 years, Genolier Patient Services relies on a network of top private clinics, over 2,300 physicians, and 80 medical specialties. The organization supports a demanding international patient base by offering comprehensive, structured, and personalized care pathways in an environment of excellence.As an International Patient Coordinator, you will play a central role at the heart of the patient journey. You will be the primary contact for patients and internal teams, ensuring smooth and coordinated medical stays from initial contact to discharge. This position requires diligence, a service-oriented mindset, and exceptional coordination skills in an international context.
