About the job
Join Our Team as an IT Field Support Specialist!
Location: Columbia, MD
We are seeking a dedicated IT Field Support Specialist with a Security Clearance to join our dynamic team. In this role, you will:
- Utilize MDT servers to deploy the latest computer images to new and recycled computers.
- Process equipment requests for newly imaged workstations based on daily work priorities.
- Configure computers, communication devices, and peripheral equipment.
- Provide training to site personnel on the proper use of imaging tools.
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment along with associated cabling.
- Maintain government and vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems.
- Ensure image benches are operational and notify the management team if operational status is lost.
A valid driver's license is required as driving a company vehicle is part of the role.

