Qualifications
The ideal candidate will possess:Proficiency in Norwegian and English, both written and spoken.Experience in IT support or helpdesk environments.Strong problem-solving skills and the ability to work under pressure.Familiarity with common operating systems and software applications.Excellent communication and interpersonal skills.
About the job
Join the Bosch Group team as an IT Helpdesk Support specialist focused on the Norwegian market. In this full-time role, you will be the first line of support for our Norwegian-speaking customers, ensuring that technical issues are resolved swiftly and efficiently. You will provide exceptional customer service and technical support, handling inquiries via phone, email, and chat.
Your responsibilities will include troubleshooting hardware and software issues, providing guidance on system usage, and escalating complex problems to senior IT staff. This role is ideal for someone passionate about technology and dedicated to delivering top-notch support to our clients.
About Bosch Group
The Bosch Group is a global leader in technology and services, committed to creating innovations that improve the quality of life. With a strong presence in various sectors including mobility solutions, industrial technology, consumer goods, and energy and building technology, Bosch fosters a culture of collaboration and continuous improvement.